Terms & Conditions

Last Updated: September 2026 
 
Welcome to Zepheus Corporate Services Sdn Bhd and/or Zepheus Management Services Sdn. Bhd. and/or GZ Corporate Services (Sarawak) Sdn. Bhd. ("Zepheus", "Zepheus Group" ("Zepheus," "we," "us," or "our"). These Terms and Conditions govern your access to and use of our website (zepheus.com), digital portals, and professional advisory services. By accessing our site or engaging our services, you agree to be bound by these terms.

1. Acceptance of Terms & Services Scope

By engaging Zepheus or using our website, you confirm that you are at least 18 years old, possess the legal capacity to enter into binding agreements, and agree to comply with these Terms and Conditions. 
 
Zepheus provides tech-enabled corporate secretarial retainers, company incorporation (Sdn Bhd, LLP), cloud accounting setup, tax advisory coordination, and statutory licensing assistance in Malaysia. Specific deliverables, retainer schedules, and fee structures are governed by your individual Engagement Letter / Service Agreement executed with Zepheus.

2. Client Obligations & Statutory Verification (eKYC)

To comply with the Companies Act 2016, Suruhanjaya Syarikat Malaysia (SSM) mandates, and Anti-Money Laundering, Anti-Terrorism Financing and Proceeds of Unlawful Activities Act 2001 (AMLA) regulations, clients agree to:

• Provide accurate, truthful, and up-to-date identity records (NRIC/Passport), proof of residential address, and ultimate beneficial ownership (UBO) details.
• Promptly notify Zepheus of any corporate changes, including alterations to directorship, shareholding, business activities, or registered addresses.
• Ensure all supporting documents, signatures, and invoices provided for accounting and filing purposes are authentic and legally compliant.

Zepheus accepts no liability for statutory penalties, government compound notices, or legal disruptions arising from fraudulent submissions, client misrepresentation, or delayed documentation.

3. Fees, Government Disbursements & Payment Terms

• Professional Fees: Service fees for retainers, bookkeeping, and incorporation are billed in accordance with the agreed engagement schedule.
• Invoices are payable within the payment window specified on the invoice.
• Government Disbursements: Fees payable to third-party government authorities (including SSM filing fees, stamping duties, and official search fees) must be collected in advance. Disbursements are non-refundable once paid out to regulatory systems.
• Late Payment & Suspension: Failure to settle outstanding invoices may result in the suspension of digital cloud portal access, delay in annual return filings, or formal resignation of secretarial representation.

4. Intellectual Property Rights

All content, branding, visual assets, software workflows, text, graphics, and custom code on zepheus.com.my are the exclusive intellectual property of Zepheus. You may not reproduce, distribute, or modify any materials from our website without prior written authorization. Third-party software platforms referenced or integrated into our services (such as Xero Cloud Accounting) remain the intellectual property of their respective owners.

5. Limitation of Liability & Legal Disclaimers

• Statutory Timelines: While Zepheus makes every effort to execute filings promptly, we are not liable for delays or system outages caused by third-party government portals (e.g. SSM4U, SSM e-Services, LHDN e-Invoicing APIs) or client delays in executing statutory resolutions.
• Advisory Disclaimer: Material published on zepheus.com or contained in blog guides is for general informational purposes only and does not constitute formal legal, financial, or tax advice until a signed engagement letter is in place.
• Maximum Liability: To the maximum extent permitted by Malaysian law, Zepheus’s cumulative liability for any direct loss or damage arising out of our services shall not exceed the total professional fee paid by the client for the specific service in question.

6. Privacy & Personal Data Protection

Your privacy is paramount. All personal data collected through your use of our site and services is managed in accordance with the Malaysian Personal Data Protection Act 2010 (PDPA) and our [Privacy Policy].

7. Termination & Resignation of Secretarial Role

Either party may terminate the service agreement by providing written notice as specified in the formal Engagement Letter. In the event of non-compliance, unresponsiveness, or non-payment, Zepheus reserves the right to initiate formal resignation as Named Company Secretary with SSM in accordance with the Companies Act 2016. The client remains responsible for all outstanding fees incurred prior to resignation.

8. Governing Law & Jurisdiction

These Terms and Conditions are governed by and construed in accordance with the laws of Malaysia. Any disputes or legal claims arising from these terms or our services shall be subject to the exclusive jurisdiction of the courts of Malaysia.

9. Contact Information

To exercise your rights, update your personal data, or submit queries regarding this Privacy Policy, please contact our Compliance Officer:

• Contact Zepheus Group / GZ: +6019-888 9910
• Strategic Service Hubs:
  • Penang Hub (Penang Office)
  • Sarawak Hub (Miri Office)

Licensed corporate secretarial, cloud accounting, and cross-border advisory firm. We empower Malaysian enterprises and foreign investors with high-standard statutory compliance, transparent fees, and guaranteed 24-hour response.

Run & Scale

Quick Links

Zepheus Corporate Services Sdn. Bhd. (201901025623 (1334952-K))